Throughout the entire home-buying process, Vicky was professional, personable, and motivated. More importantly, she consistently acted on our best interest and went above and beyond to meet our high expectations. This was especially true when the appraiser incorrectly appraised our home. Vicky's quick thinking and persuasion helped the seller to compromise with us and made our dreams of home-ownership possible. Besides having a deep understanding of the mortgage industry, Vicky effectively communicated with us through every step, and the transaction ended smoothly and uneventful. We are so lucky to have chosen Vicky as our agent!
Son N. - San Jose